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DANA deposit and withdrawal

DANA is one of the fastest payment rails available on koihoki88. To deposit, log into your account, navigate to the deposit page, select DANA, and enter your desired amount between our welcome offer and our welcome offer. Your DANA account will open in a new window for confirmation; authorise the transfer, and funds will credit within subject to verification. DANA withdrawals are similarly swift: navigate to withdrawal, confirm your DANA account number, and submit. Processing typically takes subject to verification from approval. Our platform does not charge DANA transfer fees; however, DANA's own payment processor may deduct a small service fee depending on your account tier. Ensure your DANA account is linked to a valid mobile number and that sufficient balance is available. If a deposit shows as pending after subject to verification, refresh your browser; if it remains pending, contact support with your transaction reference number—DANA transfers are generally instant, but network delays can occur.

OVO and GoPay usage

OVO and GoPay are e-wallet platforms that integrate seamlessly with koihoki88. For first use, you must link your OVO or GoPay account to koihoki88 during your initial deposit. Visit the deposit page, select either OVO or GoPay, log into your wallet account when prompted, and authorise the koihoki88 payment request. Your account linking is saved for future deposits, and you can add multiple payment methods. Deposits via OVO or GoPay settle in subject to verification. Withdrawal works identically: select your linked wallet, confirm the amount, and funds transfer within subject to verification for OVO and subject to verification for GoPay. KYC verification is required before your first withdrawal; OVO and GoPay also have their own identity checks, so linking a fresh account may require 1–2 hours. Both platforms support recurring deposits if you enable that feature in your account settings. Transaction limits are set by OVO and GoPay individually—check your wallet app to confirm your balance and daily transfer ceiling.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual-account (VA) transfers offer a more traditional deposit method via Indonesia's major banks. On your first bank-VA deposit, koihoki88 generates a unique virtual-account number linked to your account (e.g. BCA VA: 1234567890123456). This number remains the same for all future deposits to that bank. Transfer funds from your personal bank account to the provided VA number using your bank's mobile app or ATM. koihoki88 credits deposits within subject to verification of your bank processing the transfer. Withdrawal to a bank VA requires subject to verification as funds must clear through the bank's settlement process. Only withdraw to the same bank from which you originally deposited; cross-bank VA transfers incur delays and may fail. Your personal bank account name must match your koihoki88 registered name for the transfer to post correctly. Bank-VA deposits incur no fees from koihoki88, though your personal bank may charge a small domestic transfer fee. If your VA number appears inactive or you cannot locate it, refresh the koihoki88 deposit page or contact support for immediate regeneration.

Fees, limits and verification

koihoki88 charges no deposit or withdrawal fees to players; the platform absorbs all payment-processor costs. Your first withdrawal requires full KYC verification (ID photo and proof of address). Deposits are not restricted by verification status, but unverified accounts cannot withdraw—complete KYC within 24 hours of signup to avoid delays. account preferences start at our welcome offerinimum and our welcome offeraximum per transaction. Higher account tiers unlock increased daily and monthly limits (e.g. VIP accounts may deposit up to our welcome offer daily). Withdrawal limits follow the same tier structure. Some promotional bonuses carry additional turnover or time-window restrictions; check the promotion detail in your account. Rolling balances (bonus + deposit funds mixed) may have separate limit rules to prevent abuse. If your limit is too low for your intended transaction, contact support to request a tier upgrade—approval typically takes 1–2 hours during business days.

Resolving a stalled transaction

If a deposit has not credited after the expected window—e.g. DANA deposit unpaid after subject to verification or bank VA after subject to verification—first check your koihoki88 account dashboard to confirm the transaction status. Often, the transfer is complete but your browser cache is outdated; log out, clear cookies, and log back in. If the deposit still appears pending, gather your transaction ID (visible in the payment-provider receipt or SMS confirmation) and contact koihoki88 support. Provide the transaction ID, payment method, amount, exact time of transfer, and screenshot of the receipt. Our team will investigate with the payment provider within subject to verification and issue a refund or manual credit if the transfer was lost in transit. For withdrawn funds that do not arrive within the expected window (subject to verification depending on method), verify the destination account number in your account settings is correct. If incorrect, contact support immediately to interrupt the transfer if it has not yet settled. Withdrawals to the wrong account may not be recoverable. If a withdrawal is genuinely stuck longer than the promised window, we will escalate to the payment provider and issue compensation if the delay is our error. Keep all transaction confirmations and support replies for your records.